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998bet FAQ – All Your Questions Answered

This page covers everything you need to know about registration, login, deposits, withdrawals, bonuses, and betting. If anything is unclear, our support team is always here to help.

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Registration & Account

How to open an account, what information you'll need, and how the verification process works — all answered here.

Deposit & Payment

Find out which deposit methods are available, minimum amounts, and processing times.

Withdrawal

A complete guide to withdrawal rules, processing times, limits, and troubleshooting.

Bonuses & Promotions

Welcome bonus, cashback, free bets — how to claim and use them.

Betting & Sports

Betting rules, how to understand odds, and a guide to live betting.

Security & Privacy

Learn about account security, KYC verification, and data privacy.

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Registration & Account

Opening an account at 998bet is quick and easy. Go to the registration page, enter your mobile number or email address, set a strong password, and fill in the required details. Once you complete OTP verification, your account will be active. The whole process takes just 2-3 minutes.

To register at 998bet, you'll need an active mobile number or email address, a password, and your date of birth. For larger withdrawals, identity verification (NID or passport) may be required. Make sure all information you provide is accurate and genuine.

No. Under 998bet's rules, each person may only operate one account. Creating multiple accounts may result in all accounts being permanently closed and any funds held being forfeited.

The minimum age to register at 998bet is 18. Accounts for minors are not permitted. We are committed to promoting responsible gaming.

Yes, you can update your phone number, email, and password from account settings after logging in. For core details such as your name or date of birth, please contact the support team.
Login & Security

First, make sure you're entering the correct username and password. Check that Caps Lock is off. If you've forgotten your password, use the "Forgot password?" option. If the issue persists, contact our live chat support.

On the login page, click the "Forgot password?" link. Enter your registered mobile number or email, verify the OTP code, and set a new password. The whole process takes just 2–3 minutes.

2FA is not mandatory, but we strongly recommend enabling it for your account's security. You can turn it on easily from your Account Settings. Once active, a one-time OTP will be sent to your phone each time you log in.

Yes, you can be logged into the same account on mobile, tablet, and desktop at the same time. However, logging in from an unrecognized device may trigger an OTP verification for security purposes.
Deposit & Payment

After logging in, go to the "Deposit" option on your dashboard. Select your preferred payment method — Mobile Banking, Nagad, Rocket, or bank transfer. Enter the amount and follow the instructions. Funds are typically credited to your account within 1–5 minutes.

The minimum deposit at 998bet is BDT 500. This amount may vary depending on the payment method. First-time depositors have the opportunity to receive a welcome bonus.

998bet supports multiple payment methods: Mobile Banking, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. Mobile banking options are the fastest and most popular among Bangladeshi users.

Funds typically arrive in your account within 5–10 minutes. If they don't, contact the support team with your transaction ID. Please keep a screenshot of your payment — it helps resolve issues faster.
Withdrawal

Log in and go to the "Withdraw" menu. Select your payment method, enter your account number and the amount, then submit your request. Funds usually arrive within 15 minutes to 24 hours.

The minimum withdrawal amount at 998bet is BDT 1,000. The maximum withdrawal limit is determined by your payment method and account verification level. VIP members are eligible for higher limits.

Common reasons for a rejected withdrawal include: incomplete account verification, unmet bonus wagering requirements, a mismatch between the deposit and withdrawal method, or insufficient balance. Contact support for details on your specific issue.

998bet generally does not charge any fees on withdrawals. However, the payment gateway itself may apply its own fees depending on the method's terms. Please review the fee details before making a withdrawal.
Bonuses & Promotions

Register as a new member and make your first deposit. 998bet will automatically credit the welcome bonus to your account. Full details on the bonus amount and terms can be found on the promotions page.

Each bonus comes with a specific wagering requirement — meaning you must wager the bonus amount a set number of times before you can withdraw. For example, a 10x wagering requirement on a BDT 1,000 bonus means you need to place BDT 10,000 in bets. Full terms are listed on each bonus page.

Yes, 998bet has a referral program. Share your referral link with friends — when they sign up and make a deposit, you earn a bonus. Visit the promotions page for full details on referral bonuses.

The 998bet cashback program refunds a portion of your net losses over a given period. This cashback is automatically credited to your account on a weekly or monthly basis. VIP members receive cashback at a higher rate.
Betting & Sports

998bet offers betting on cricket, football, tennis, badminton, basketball, hockey, and more than 30 other sports markets. Cricket and football are the most popular choices among Bangladeshi users.

Yes, 998bet offers in-play and live betting. You can place bets in real time while a match is in progress. Odds change quickly during live betting, so timing your decisions is key.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake is typically refunded. If a cash-out option is available, you can also settle your bet before the match ends.

The minimum bet at 998bet is BDT 100. The maximum bet varies by market and account type. VIP members can place bets at higher limits.
VIP & Mobile App

VIP points are earned automatically as you place regular bets at 998bet. Reaching a set points threshold moves you up to the next VIP tier. VIP members enjoy higher bonuses, faster withdrawals, and dedicated support.

The official 998bet app is available for download from our app page. For Android devices, download the APK file and install it. Before installing, you'll need to allow installation from "Unknown sources" in your phone's settings.

Your 998bet app and website share the same account. The app offers push notifications, faster loading, and smoother navigation. For live betting and in-play action, the app gives you the best experience.

If you haven't found the answer above, reach out to our live chat support. Our team is available 24/7 and ready to help.

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