Legal Documents

998bet Privacy Policy – Our Commitment to Protecting Your Data

998bet takes the security of your personal information very seriously. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026 SSL Encrypted Bangladesh Version

How 998bet Protects Your Privacy

Encrypted Data Protection

All your data is protected with 256-bit SSL encryption. There is no possibility of your information being leaked to third parties.

Your data is never sold

998bet never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. We do not ask for excess or unnecessary personal data.

Regular security audits

Our systems undergo regular security audits. Any vulnerabilities are identified and addressed promptly.

Your Control

You can request to update, correct, or delete your information at any time. We act promptly on all such requests.

Transparent Cookie Policy

We are fully transparent about what cookies we use and why. You have the option to manage your cookie preferences at any time.

1. Introduction & Scope

Welcome to 998bet's Privacy Policy. This policy explains in detail how your personal information is collected, used, protected, and disclosed while you use our platform.

By using 998bet through our website, mobile app, or any other channel, you agree to the terms of this Privacy Policy. This policy operates in conjunction with our Terms and Conditions.

We believe transparency is the foundation of trust. That is why we want to explain clearly what we do and why. At 998bet, protecting your privacy is not just a legal obligation — it is a core part of who we are.

This Privacy Policy applies to users based in Bangladesh and has been drafted in accordance with local data protection laws.

2. What Information We Collect

998bet only collects information that is strictly necessary. Here is a breakdown of what we collect:

Type of Information Example Methods of Collection
Identity Information Name, date of birth, NID number At the time of registration
Contact Information Mobile number, email address At the time of registration
Financial Information Mobile Banking/Nagad number, transaction history Deposit/Withdrawal
Technical Information IP address, device information, browser Automatically
Usage Information Betting history, page visits Platform Usage
KYC documents NID/passport photo, selfie Under Verification

We never collect sensitive personal information such as religious identity, political views, or medical history.

3. How Your Information Is Used

998bet uses collected data for specific purposes only. We never use your information beyond what has been authorized.

  • Account Management: For registration, login, and account verification
  • Service Delivery: To facilitate deposit, withdrawal, and betting services
  • Security: To prevent fraud and unauthorized access
  • KYC Verification: To verify age and identity and prevent money laundering
  • Customer Support: To help resolve your issues quickly
  • Service Improvement: To analyze and improve the overall platform experience
  • Legitimate Promotions: To inform you about offers and promotions, with your consent
  • Legal Obligations: To meet regulatory requirements

You can opt out of promotional messages at any time. Simply contact support or update your preferences in account settings.

4. Who Your Information Is Shared With

998bet never sells your personal information. However, limited data may be shared with trusted parties under specific circumstances:

  • Payment Processor: To process transactions with Mobile Banking, Nagad, Rocket, or your bank
  • KYC Partner: Trusted identity verification service providers for KYC purposes
  • Technology Service Provider: For hosting, cloud storage, and security services
  • Legal Authorities: In response to a valid legal order from a court or regulatory authority

Third parties who receive data are bound to comply with 998bet's privacy policy and may not use your information for any purpose beyond what we have specified.

5. Data Security Measures

998bet uses industry-leading technology to keep your information secure. Our security layers include:

  • TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption
  • Firewall Protection: Robust firewall protection against unauthorized access
  • Two-Factor Authentication (2FA): An additional layer of security for your account
  • Data Backup: Regular encrypted backups stored in secure locations
  • Security Audit: Regular third-party security audits
  • Trained Team: Our security team is specially trained in data protection

Please note that no system on the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact our support team immediately.

6. Cookies & Tracking Technologies

998bet uses cookies and similar technologies to enhance your experience on the platform. We use the following types of cookies:

  • Essential Cookies: Required for core platform operations and cannot be disabled
  • Functional Cookies: To remember your preferences, such as language and login location
  • Analytics Cookies: To understand how the platform is being used (e.g., Google Analytics)
  • Security Cookies: To detect fraud and unauthorized access

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7. Your Rights

As a 998bet user, you have the following rights over your personal information:

  • Right to Know: You can find out what information we hold about you
  • Right to Rectification: You may request correction of inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Restrict Processing: You may request that the use of your data be restricted for specific purposes
  • Right to Portability: You can request a copy of your data in a specific format
  • Right to Object: You may object to the processing of your data for specific purposes

To exercise any of these rights, please contact support. We typically respond within 30 business days. Please note that certain information may not be deletable due to legal obligations.

8. How Long Your Data Is Retained

998bet does not retain your information longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

  • Account Information: For the duration the account is active and a minimum of 5 years after closure
  • Transaction Records: Up to 7 years in accordance with financial regulations
  • KYC Documents: Up to 5 years after account closure
  • Communication History: Up to 3 years after issue resolution
  • Log Files: Up to 1 year for security purposes

Once expired, data is securely and permanently deleted.

9. Third-Party Services

998bet uses certain trusted third-party services to operate the platform. These services have their own privacy policies, which are outside our control.

  • Payment Gateway: Mobile Banking, Nagad, and Rocket each follow their own security policies
  • Cloud Services: Reliable cloud platforms for data hosting and backup services
  • Analytics: Only limited data is used for platform usage analytics

These third parties receive data only for specified purposes and are contractually obligated to keep it secure.

10. Protection of Minors

998bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete all associated data. If you believe your child is using this platform, please contact us right away.

11. Changes to the Privacy Policy

998bet may update this Privacy Policy from time to time. For significant changes, we will notify you through the following channels:

  • A notification will be sent to your registered email or mobile number
  • A pop-up notice will be displayed upon logging in to the platform
  • The "Last Updated" date on this page will be revised accordingly

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

Last Updated: January 2026

12. Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, feel free to reach out to us:

  • Email: [email protected]
  • Response Time: Within 24–72 business days
  • Live Chat: Live chat support available after logging in to the platform

We take all privacy-related requests seriously and work to resolve them as quickly as possible.

Safe Betting

Your data is secure — get started now

Your privacy is fully protected at 998bet. Enjoy betting in a secure environment and take advantage of our best promotions.

SSL Secured
256-Bit Encryption
No Data Sales
100% Confidential
24/7 Support
Always by Your Side
KYC Verification
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